We see morning appointments from 9:00-11:30 a.m. on Tuesday, Wednesday and Thursday, and 8:30 – 11:30 a.m. on Saturday. Afternoon appointments are Monday – Friday 2:00-4:30 p.m. These times may vary as we reserve time for surgical and hospital procedures.
1. General Questions
How long will my appointment last?
Most appointments are scheduled for 30 minutes.
Do you offer payment plans?
We offer payment plan options through Scratchpay. You can apply on your phone or online at www.scratchpay.com. We also accept Care Credit. You can apply online at carecredit.com
Do you accept pet insurance?
Yes. However, we do not accept payment directly from the insurance company. We ask that you pay at the time of service and then we are happy to complete any insurance claim forms necessary for you to get reimbursed.
Do you require that all pets be on leashes or in carriers?
Yes! This is for the safety of all our patients and their owners. Even if your pet is well-behaved off leash or outside of a carrier, the next patient who walks in the door may not be. We want to avoid unpleasant interactions whenever possible. Also, please keep in mind that even if your pet […]
How many doctors are in your practice?
We currently have two doctors in practice. Dr. Lynn Fortin is the practice owner and sees appointments on Monday, Wednesday, Friday and Saturday. Dr. Lisa DeRosa is our Associate Veterinarian and sees patients on Monday, Tuesday, Wednesday and Thursday.
How much will my first visit cost?
The answer to this question varies based on what your specific pet needs. If we have never seen your pet before, your initial visit will be $74. This includes a full physical exam. Vaccines, preventative medications, medical treatments and diagnostic tests are all an additional cost. At your first visit the Doctor and Nurse will […]
How much do you charge for spaying/neutering/other surgeries?
There are a lot of variables in the pricing of surgeries and we want to make sure we give you the most up to date and correct information for your specific pet. Therefore, if we have never seen your pet before, we require a physical exam before giving prices for surgery. If your pet is […]
My pet was recently examined elsewhere. Can I skip the exam?
Unfortunately, no. An exam is required to establish the patient/doctor relationship. We are not able to vaccinate, treat or dispense medication for a pet that we have never examined, therefore an exam is always required to establish care at our hospital.
